Shipping Policy
Last Updated: 22 July 2025
Website: https://colem.shop
Email: support@colem.shop
COLEM delivers all products in digital format, meaning there’s no physical shipping required. This allows for fast, borderless, and cost-free access to our personalised digital services.
How Digital Delivery Works
- Instant Access After Purchase: As soon as payment is confirmed, your downloadable files or access credentials will appear on the "Thank You" page.
- Email Confirmation: You will also receive a delivery email to the address entered at checkout with links or details for download or access.
- No Delays, No Shipping Fees: All products are digital and delivered electronically. You will not incur shipping charges.
Global Availability
We serve customers worldwide. Regardless of your location, your product is available for immediate access upon payment.
Quality Assurance
Every product is thoroughly reviewed prior to delivery. If, however, a product is missing, faulty, or inaccessible, please reach out within 48 hours of purchase.
Support
Didn’t receive your download? Have an issue accessing your order? Contact our support team at support@colem.shop. We're here to help.