Terms of Use
Effective Date: 22 July 2025
Website: https://colem.shop
Email: support@colem.shop
Welcome to COLEM. By browsing or purchasing from our site, you are agreeing to the following terms and conditions. Please read them carefully, as they form a legally binding agreement between you and COLEM.
1. General Terms
- You must be at least 18 years of age or have permission from a legal guardian to use our services.
- By using https://colem.shop, you accept these terms in full. If you disagree, you should not use the site.
2. Digital Product Use
All products on COLEM are digital and custom-made or personalised based on your selection at checkout. Products may include downloadable files, templates, or customised digital designs.
- Your purchase grants you a non-exclusive, non-transferable license to use the product for personal or agreed commercial use (as specified per product listing).
* You may not redistribute, resell, or share the product without explicit permission.
3. Delivery of Digital Products
- Products are delivered instantly upon payment confirmation.
- Files and access links will be presented on the confirmation (thank-you) page and sent via email.
- If you do not receive your product within 30 minutes, please check your spam folder or contact us at support@colem.shop.
4. Refund Terms
Refunds are only issued in accordance with our Refund Policy. In brief:
* Faulty or undelivered products are eligible for refund.
* Refunds are not available for digital items once access has been granted, unless they are defective or not as described.
Please read the full Refund Policy for details.
5. Limitation of Liability
COLEM is not responsible for:
- Errors due to incorrect email input at checkout.
- Technical issues arising from your own device or internet access.
- Any damage resulting from misuse, unauthorised distribution, or modification of digital content.
6. Intellectual Property
All content sold on or displayed by COLEM is the intellectual property of COLEM or its licensors. Unauthorised use or duplication is strictly prohibited.
7. Amendments
We reserve the right to update or amend these terms without prior notice. The latest version will always be available on our website.
8. Contact Us
For questions or concerns regarding these Terms of Use, please contact us at:
Email: support@colem.shop
Address: COLEM, Sittingbourne, Kent, ME10 1AN, United Kingdom